1 - Gaining a Wider Perspective
Understanding Business AcumenImproving Long and Short Term InteractionsFinding and Recognizing Growth OpportunitiesMaking Mindful DecisionsHow to Relate to Others
2 - Understanding the Numbers
Developing, Defining, and Reporting Key Performance Indicators (KPIs)Keeping Up with the BusinessUnderstanding Sales, Costs, and Profit MarginMonitoring Assets, Liabilities, Equity, and Financial RatiosReviewing Income Statements, Balance Sheets, and Cash Flow Statements
3 - Management Considerations
Recognizing Talent and Organizational ManagementThinking Critically – Asking the Right Questions, Evaluating the Situation, and Making the DecisionLeveraging the Organization – Investing in Employees and Customers, Process Improvement, and Goal Alignment
4 - Business Ethics
Ensuring Ethical Obligations are MetUnderstanding Roles and ResponsibilitiesBalancing Personal and Organizational EthicsManaging Ethically – Maintaining the 4 P’s
5 - Business Etiquette
Maintaining Etiquette across Communication Platforms – Email, IMs, and TelephoneFollowing Etiquette in MeetingsDelivering Etiquette in Customer Interactions
Actual course outline may vary depending on offering center. Contact your sales representative for more information.
Who is it For?
Professionals desiring to improve their business planning, financial management, and decision-making skills and practice them in an ethical and professional manner